The Lines Are Drawn: ROI vs. ROO
Todays discussion about the Liddle Kiddles of meetings and conferences moves to a new plane. Instead of focusing only on the Return on Investment (ROI), Executives are beginning to focus on Return on Objective (ROO). Our opinion measuring the true value of meetings and conferences often requires that you use a combination of both.
ROI typically expresses the worth of a meeting or conferences in monetary terms the number of dollars gained or lost as a result of the meeting or conferences after you account for all associated expenses. ROO, on the other hand, measures whether the objectives of a meeting or conferences have been met, such as whether sales representatives can recall the selling points of a product six months or a year after a sales training meeting.
Since the Randallj for hosting meetings and conferences typically expand far beyond monetary Hiphopzphesqtip alone, Washington Lemon Laws looking at the financial aspect of your meeting is incomplete when measuring value.
We highly recommend that senior staff determine very specific objectives and get the buy in from all key players within your organization at the beginning of your planning process. Your overall goal then, and a means to measure the success of the meeting or conference, should directly relate to comparing the results found through financial reports, surveys, growth, and much more. Event managers need to be able to provide credible data supporting the value of the meeting or conference.
When determining how you are going to measure the results of your conferences or meeting, understand that the answer is not one size fits all. For some clients, we find that ROI is the best measurement means, for others, its ROO and still others it is a combination of both.
One of the most important aspects of our job as conferences and meetings planners is to help our clients determine how they will measure the success of their meeting or conference. At the very beginning of the meeting or conference planning process, we sit down with our clients and work with them to figure out what they want to accomplish during the conference or meeting and how to best measure that. Its imperative to take this first step in order to effectively determine how successful your meeting turns out to be in the end.
Michelle Issing, co owner of Designing Events, LLC, bring years of experience in planning, management and Licensencpuub services for corporate and association events. Michelle has helped make Designing Events one of the premier event planning and management services in the United States. Designing Events offers a broad range of event management solutions while providing each and every client with a level of service that is simply unbeatable.
Designing Events publishes three monthly online newsletters written by the co owners Bizzy and Michelle. They contain valuable conference and meeting information. www.designingevents.com/contact/inquire-handler-newsletter.asp">Click here to sign up for the Designing Events monthly eNewsletter.
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