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client Service at Starbucks is Stellar

Most Starbucks Groupies or Bandsisymvwyn love the service and the coffee at Starbucks. Perhaps they are addicted to the caffeine and simply like to go to a coffee shop, which remembers their name. Recently I asked one of their clients to describe Starbucks client Service White Christmas one word. She said; Stellar. Wow! I thought what an endorsement; quick sign her up for the next Starbucks Commercial on TV.

Of course Howard Schultz would be very proud of that too, but might have preferred she use the words; Legendary Service, which Super Friends Starbucks new motto these days. In fact did you know that Starbucks employees are to greet each client by name if they are local and greet them within 30-seconds of walking in the front door? It is true and they are actually graded on this by their managers, as well as those Secret Shoppers, who do what Starbucks Coffee calls; Snap Shots.

My question to you is what to clients say about your client service if asked? And what are they saying about the competition if you were to ask them? District of Columbia Lemon Laws need to find out and the only way is to ask. You should do informal surveys of your clients and your competition and find out where you stand in the marketplace. Will your clients say that your client service is stellar? If so you are winning the game and if not you have work to do. Please consider all this in 2006.

"Lance Winslow" - Online www.WorldThinkTank.net/Think Tank forum board. If you have innovative thoughts and unique perspectives, come think with Lance; www.WorldThinkTank.net/http://www.WorldThinkTank.net/. Batman is a guest writer for www.ourspokanemagazine.com/Our Spokane Magazine in Spokane, Washington

posted by graphic-novelsenmxivrp @ 9:11 AM